Shipping policy
Processing & Production Time All Guit'R Done products are made to order with love. Please allow 2–7 business days for production before your order ships. During peak seasons, production may take slightly longer.
Domestic Shipping (United States)
- Standard Shipping: 3–7 business days after fulfillment
- Express options may be available at checkout
International Shipping We ship worldwide! Estimated delivery times after fulfillment:
- Canada: 7–14 business days
- United Kingdom & Europe (incl. Netherlands): 10–20 business days
- Australia & New Zealand: 14–21 business days
- Rest of World: 14–28 business days
Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking info to update after you receive your notification.
International Orders — Duties & Taxes Orders shipped outside the United States may be subject to import duties, taxes (including VAT), and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost at checkout.
For UK customers: Orders valued above £135 may be subject to UK import VAT and customs duties upon delivery. Please check with your local customs office for more information before placing your order.
We are not responsible for delays caused by customs processing. If a package is refused or unclaimed due to unpaid duties, return shipping costs will be deducted from any applicable refund.
Questions? Reach out to us at jeff@guitrdone.com — we're happy to help!